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SKOVELIA™ | Operated by Hangzhou Yienmei Technology Co., Ltd. | Legal Representative: Yang Xuehua | Address: Room 201-2, Jinsha Century Building, Xiasha Street, Qiantang District, Hangzhou City, Zhejiang Province | Email: service@skovelia.com
Permitted Access
The SKOVELIA™ store is provided as a consumer-facing home-living information and service environment. Visitors may browse product information, compare household options, contact support, and use the available store functions for legitimate personal or business needs. Use must remain consistent with applicable law, these terms, and the notices shown on the relevant page.
Prohibited Conduct
You may not use the store to distribute malware, send abusive or unsolicited messages, impersonate SKOVELIA™ or another person, collect another visitor’s information without authorization, interfere with website availability, bypass security controls, create misleading records, submit falsified return evidence, or use content in a way that infringes copyright, trademark, privacy, publicity, or other rights.
You may not use the store, its products, or its content to promote illegal activity, dangerous conduct, hateful or discriminatory material, sexually explicit material, graphic violence, or any activity prohibited by applicable advertising or platform standards. SKOVELIA™ does not knowingly direct AppLovin or Axon-related advertising technologies toward children or provide them with children’s personal information.
Content You Send
If you send a message, image, review, or other material to the store, you confirm that you have the right to provide it and that it does not contain unlawful or unnecessary sensitive information. You give SKOVELIA™ permission to use the material only as reasonably needed to answer your request, investigate a service issue, maintain records, or improve store operations. We may remove material that is unlawful, abusive, deceptive, irrelevant, or technically unsafe.
Third-Party Services and Links
The store may rely on independent providers for hosting, analytics, communications, logistics, security, and advertising measurement. Those providers may have their own terms and privacy notices. A link or integration does not mean SKOVELIA™ controls the third party or guarantees its content. Visitors should review the applicable notice before submitting information through a third-party service.
Practical Service Standards
Questions and requests are targeted for review within 3 business days. Standard logistics transportation is estimated at 5–7 days after dispatch. Return requests may be made within 60 days under the Return Policy, and an approved refund is generally completed within 7–10 business days after approval and the required review. These standards are designed to keep expectations clear; carrier events, lawful exceptions, and mandatory consumer rights may affect the outcome.
No Misleading Association
Nothing on the store authorizes a visitor to claim a partnership, endorsement, certification, sponsorship, or official relationship with SKOVELIA™, Hangzhou Yienmei Technology Co., Ltd., AppLovin, or Axon unless that relationship has been expressly confirmed in writing. Visitors must not copy the store’s look and feel in a way that could mislead people about identity, affiliation, or source.
Updates and Contact
We may update these Terms of Use when the store or legal requirements change. The current version will be made available on the website. Questions about these terms may be sent to service@skovelia.com, and customer service aims to review the request within 3 business days.