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SKOVELIA™ | Operated by Hangzhou Yienmei Technology Co., Ltd. | Legal Representative: Yang Xuehua | Address: Room 201-2, Jinsha Century Building, Xiasha Street, Qiantang District, Hangzhou City, Zhejiang Province | Email: service@skovelia.com
Scope and Accountability
This Privacy Policy explains how Hangzhou Yienmei Technology Co., Ltd. operates the SKOVELIA™ store, handles information received through the website and customer support, and manages information associated with product, delivery, return, and privacy inquiries. We aim to collect only information reasonably needed for the stated purpose, use it fairly, and protect it through appropriate administrative, technical, and organizational safeguards.
Information We May Receive
Depending on how you use the store, we may receive contact details, delivery information, order references, product selections, communications with support, return documentation, device and browser information, approximate location derived from network data, and website interaction events. We may also receive information that you choose to include in a message or form. Please do not provide health information, identity-document numbers, passwords, account credentials, or information about another person unless it is strictly necessary and lawfully permitted.
Purposes of Use
Information may be used to operate the store, respond to questions, coordinate dispatch and delivery, assess return or after-sales requests, prevent abuse and fraud, maintain records, improve product information, troubleshoot technical issues, comply with law, and protect the rights and safety of customers, staff, and service providers. We do not use information for a purpose that is materially incompatible with the purpose explained when it was collected without an appropriate legal basis or notice.
Service Providers and AppLovin
We may use carefully selected service providers for hosting, analytics, customer support, logistics coordination, security, and website operations. Where AppLovin technologies such as a pixel, script, cookie, or related integration are enabled, AppLovin may collect, process, or receive website and advertising measurement information as a third party for advertising-related purposes, including interest-based advertising and service improvement. We do not knowingly send sensitive personal data or children’s data to AppLovin.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
Where required, the store will present a cookie or comparable consent notice before non-essential technologies are enabled. Visitors may decline, withdraw, or change consent where the applicable mechanism provides that choice. We will respect applicable opt-out signals and other privacy preferences that we are required to honor.
Retention, Security, and Rights
Information is retained only for as long as reasonably necessary for the purposes described, legitimate recordkeeping, dispute handling, security, and legal obligations. No online transmission or storage method can be guaranteed completely secure, but we use reasonable safeguards and limit access to personnel or providers who need it for an authorized function.
Subject to applicable law, you may request access, correction, deletion, restriction, or information about how your data is used. Send a request to service@skovelia.com with the subject “Privacy Request.” We aim to review and process privacy inquiries within 3 business days and may request proportionate information to verify the request.
Children and Policy Changes
The store is not directed to children, and we do not knowingly collect or share children’s personal information for AppLovin advertising or measurement. We may update this policy when our practices, legal obligations, or technology integrations change. The updated version will be posted on the store with a revised effective date.